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Need assistance with bookings, payments, or your profile? Send us a ticket or check out our general documentation.
Account Settings
Issues logging in, password resets, verification codes, and profiles.
Class Booking
Canceling reservations, trainer availability, schedule conflicts.
Payments & Billing
Refunds, subscription renewals, invoice history, and promo codes.
General Inquiries
Feedback on platform features, group accounts, or partnership offers.
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Support Hours
Sunday – Thursday9:00 AM – 6:00 PM
Friday – SaturdayClosed
Standard response time for tickets is within 24 hours. Live chat/WhatsApp responds faster during open hours.
Direct Channels
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Frequently Asked Questions
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